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Winning Trainer Programs

Effective On-The-Job Training


Training, an ongoing process in the workplace, takes many forms, from new employee orientation to inserting new members into functioning teams. This workshop gives participants the tools and techniques for a systematic approach to training employees on the job.

Learning Outcomes:

Participants will learn how to ...

Topical Outline:

I.  Introduction
     A.  Training versus teaching
     B.  Role of trainer
     C.  Trainer skills and characteristics
II.  Principles of Adult Learning
     A.  How and why adults learn
     B.  Application of learning characteristics
     C.  Learner’s responsibility
III. Orienting the New Employee
     A.  Employee’s concerns and expectations
     B.  Strategies for mutual success
IV. Basics of One-on-One Instruction
     A.  Identify training needs
     B.  Barriers to learning
     C.  Common errors
     D.  Job/task analysis
     E.  Framework for training
V.  Principles and Techniques for Effective Learning
     A.  Motivating
     B.  Building interest
     C.  Using repetition and application
     D.  Using feedback
VII.Evaluation and Follow-up
     A.  Measuring results
     B.  Ensure transfer of training

Train-the-Trainer Program


This comprehensive five-day program is designed to provide the skills necessary to establish quality in-house training programs with well-trained instructors. Modules will focus on needs assessment, the adult learner, instructional design and development, platform skills, evaluation, transfer of training, and return on investment. The “hands-on” approach will be participant-centered, reflecting adult learning principles, and will model active training techniques. It is designed to give participants many opportunities to experience and practice interactive training techniques.


The workshop format will use interactive and experiential activities including role plays, case studies, group discussion, assessment instruments, and lecturette.   Participants will learn how to apply active training techniques to any content in any context. The courseware will include a participant’s manual, instructor’s manual, and master transparencies and other training materials. 
The participant’s manual will include detailed reference material as well as activities and assessment instruments. The workbook format will enable the participant to begin creating his or her own training program.
Written for both the novice and experienced trainer, the leader’s guide will provide detailed instructions for each module. It will describe how to introduce, conduct, and process each activity, including what questions to ask. The leader’s notes will also include suggested answers.

Learning Outcomes:

Participants will learn how to...

Topical Outline:

Day One

Module One:. Introduction

A. Icebreaker
B. Participants' expectations
C. Session overview
D. Training versus teaching

Module Two: Analyzing Needs

A. Reasons for conducting needs analysis
B. Source of data collection
C. Steps in needs analysis process
D. Gaining management support

Module Three: Principles of Adult Learning

A. How and why adults learn
B. Application of learning characteristics
C. Cooperative learning techniques
D. Overcoming learner resistance
E. Motivating the adult learner

Module Four: Learning and Training Styles

A. Learning styles
B. Training styles

Day Two

Module Five: Diversity in the Classroom

A. Gaining awareness
B. Understanding style differences
C. Dealing with cultural differences
D. Influencing classroom climate

Module Six: Writing Instructional Objectives

A. Why set objectives
B. How to set objectives
C. Three major components of design

Module Seven: Writing an Instructional Plan

A. Using the design matrix
B. Writing an outline
C. Sequencing content

Day Three

Module Eight: Using Active Learning Techniques

A. Resources for activities, materials, videos
B. Alternatives to lecture
C. Experiential activities
D. Active training designs for active participation

Module Nine: Delivering Effective Instruction

A. Using icebreakers and openers
B. Polishing presentation skills
C. Using audio-visual aids

Day Four

Module Ten: Creativity in The Classroom

A. Selecting and using active techniques in the classroom
B. Using games and simulations to reinforce learning
C. Using props and theatrical techniques to increase impact
D. Creative closings

Module Eleven: Working With Groups

A. Facilitating group discussion
B. Questioning skills
C. Gaining full class participation
D. Processing experiential activities
E. Dealing with difficult people and situations
F. Seating arrangements
G. Practice facilitation

Day Five

Module Twelve: Skill Practice

A. Preparing a 15-minute “lesson”
B. Facilitating the activity
C. Self-evaluation
D. Receiving peer and instructor feedback

Module Thirteen: Evaluating and Improving Performance

A. Evaluation process
B. Transfer of training
C. Return on investment

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